We do ask that you try and sleep on your new Luxe Pillows® for at least three weeks so that you can get used to the comfort and support that they provide.

How to Initiate a Return

Email us at support@luxepillow.com or use our contact form to start a return. Please provide your order number.

If you're in the contiguous US, we'll send you a return label free of charge. You'll ship the product back and receive a full refund once it's delivered. No strings attached. 

For orders shipped outside the contiguous US (Hawaii, Alaska) and Canada, return shipping will be your responsibility. We'll provide a shipping address. 

Exchanges

We can process exchanges when new order totals are less than or the same as  the original purchase total. If your new order total will be more than the initial purchase, please return your order using the directions above and submit a new order.