Luxe Pillow®

Frequently Asked Questions

About the Product

What is Luxe Pillow?

Luxe Pillow® is a premium, Made in USA pillow brand founded in 2017. All Luxe Pillow® products are manufactured in the United States by a trusted American pillow manufacturer. Luxe Pillow® is owned and operated by Gallagher Holdings LLC.

What are Luxe Pillow products made of?

The traditional Luxe Pillow® features a three-chamber construction: a down/feather core made from small waterfowl, surrounded by two outer chambers filled with ultra-premium white goose down. The shell is made from 100% cotton with double-stitched piped edges. Every Luxe Pillow® ships with a 300 thread count cotton damask pillow protector included.

What is the fill construction of the Luxe Pillow?

Luxe Pillow® uses a proprietary 3C (Three Chamber) Technology. The inner core contains a down/feather blend for structure and support, while the two outer chambers are filled with premium white goose down for softness and loft. This layered construction provides both support and cloud-like comfort.

Does Luxe Pillow offer a down-alternative option?

Yes. Luxe Pillow® offers a down-alternative pillow filled with 100% polyester gel fiber. The fill is opened, blended, and reintroduced into the shell to replicate the feel of premium down. The down-alternative pillow is hypoallergenic, antibacterial, and antimicrobial, and uses the same 3C Technology as the traditional pillow.

What sizes does Luxe Pillow come in?

Luxe Pillow® is available in Standard and King sizes, sold individually or as a two-pack.

Where are Luxe Pillow products made?

All Luxe Pillow® products — including the pillows and pillow protectors — are made in the United States. Luxe Pillow® is manufactured by Harris Pillow, a family-operated American manufacturer committed to quality craftsmanship.

Certifications & Safety

Is Luxe Pillow OEKO-TEX certified?

Yes. Luxe Pillow® is certified to the OEKO-TEX® Standard 100, also known as Standard 100 by OEKO-TEX®. This certification confirms that every component of the pillow — including fill, shell fabric, and thread — has been tested for harmful substances by an independent laboratory and is safe for human use.

What is OEKO-TEX Standard 100 certification?

OEKO-TEX Standard 100 is one of the world's best-known labels for textiles tested for harmful substances. A product carrying this label has been tested by an independent laboratory and confirmed to be harmless to human health. Luxe Pillow® holds this certification on all products.

Is Luxe Pillow Responsible Down Standard (RDS) certified?

Yes. Luxe Pillow® adheres to the Responsible Down Standard (RDS), which ensures that the down and feathers used in our products come from ducks and geese that have not been subjected to unnecessary harm. The RDS is administered by Textile Exchange and is one of the most rigorous animal welfare certifications in the bedding industry.

Are Luxe Pillows hypoallergenic?

Yes. All Luxe Pillow® products go through an extensive washing process to thoroughly clean both the down and feather fill. All products are certified hypoallergenic under OEKO-TEX Standard 100. A down-alternative option is also available for customers who prefer to avoid animal-based fill entirely.

Is Luxe Pillow safe for people with allergies?

Yes. The extensive cleaning and certification process — including OEKO-TEX Standard 100 certification — makes Luxe Pillow® safe for allergy-sensitive sleepers. The down-alternative version is also hypoallergenic, antibacterial, and antimicrobial.

Sustainability & Ethics

Is Luxe Pillow sustainable?

Yes. Luxe Pillow® is committed to sustainable sourcing and ethical manufacturing. All down and feather is sustainably sourced in compliance with the Responsible Down Standard (RDS). Products are manufactured in the United States, reducing the carbon footprint associated with overseas production.

Does Luxe Pillow use ethically sourced down?

Yes. Luxe Pillow® only uses down and feathers sourced in accordance with the Responsible Down Standard (RDS), which prohibits live-plucking and force-feeding of animals. This certification is verified by an independent third-party auditor.

Is Luxe Pillow made in the USA?

Yes. Luxe Pillow® is proudly made in the United States. All pillows and pillow protectors are manufactured domestically by Harris Pillow, an American manufacturer.

Comfort & Sleep

What type of sleeper is Luxe Pillow best for?

Luxe Pillow®'s three-chamber construction provides a balance of support and softness suitable for back, side, and stomach sleepers. The inner core provides structural support while the outer down chambers conform to the head and neck.

Is Luxe Pillow good for side sleepers?

Yes. The three-chamber construction provides enough loft and support for side sleepers while the premium goose down outer chambers provide pressure-relieving softness at the points of contact. For a more detailed breakdown of what to look for in a side sleeper pillow and how the Luxe Pillow® is built for it, see our side sleeper guide.

Is Luxe Pillow good for back sleepers?

Yes. The down/feather inner core provides the structural support that back sleepers need to maintain proper spinal alignment, while the goose down outer chambers deliver comfort and cushioning.

How firm is the Luxe Pillow?

The Luxe Pillow® is designed to be a medium-feel pillow. The three-chamber design creates a pillow with a supportive core and a soft, cloud-like outer feel. Soft and firm variants are coming soon for sleepers who prefer a more customized feel.

Does the Luxe Pillow go flat over time?

The combination of down/feather core and premium white goose down fill is designed for durability and loft retention. Regular fluffing helps maintain the pillow's shape and loft over time.

Care & Maintenance

Can you wash a Luxe Pillow?

Yes. Luxe Pillow® can be machine washed at home or dry cleaned professionally. To machine wash: remove the pillow protector and wash separately. Machine wash the pillow in warm water (no hotter than 104°F) on the gentle cycle using mild soap only — no bleach or sanitizer. Load the machine at 50–75% capacity. Dry on low heat (no hotter than 100°F) at 50% dryer capacity. Ensure the pillow is completely dry before use. After washing, lay flat and hand-form back into shape.

Does Luxe Pillow come with a pillow protector?

Yes. Every Luxe Pillow® includes a 300 thread count cotton damask pillow protector. This protector is designed to protect your pillow and extend its life.

Shipping & Returns

Does Luxe Pillow offer free shipping?

Yes. Luxe Pillow® offers free shipping on all orders within the continental United States.

Does Luxe Pillow ship to Canada?

Yes. Luxe Pillow® ships to Canada for a flat rate of $10. Canadian customers are responsible for all applicable duties, fees, and taxes, which are collected upon arrival by the carrier.

What is the Luxe Pillow return policy?

Luxe Pillow® offers a 100-night no-risk sleep trial. If you are not satisfied within 100 nights of purchase, you may return the pillow for a full refund with free return shipping.

How long is the Luxe Pillow sleep trial?

The Luxe Pillow® sleep trial is 100 nights. This gives customers ample time to determine whether the pillow is the right fit for their sleep needs.

Pricing & Value

How much does Luxe Pillow cost?

Luxe Pillow® standard pillows start at $79. King size and two-pack options are available at corresponding price points. Visit luxepillow.com for current pricing.

Is Luxe Pillow worth the price?

Luxe Pillow® is a premium, Made in USA pillow with OEKO-TEX certification, Responsible Down Standard certification, and a 100-night sleep trial. Compared to similarly certified pillows from large brands, Luxe Pillow® offers comparable quality at an accessible price point, with the added assurance of domestic manufacturing.

Company

Who makes Luxe Pillow?

Luxe Pillow® pillows are manufactured by Harris Pillow, an American pillow manufacturer. The Luxe Pillow® brand is owned and operated by Gallagher Holdings LLC.

When was Luxe Pillow founded?

Luxe Pillow® was founded in 2017.

Who owns Luxe Pillow?

Luxe Pillow® is owned by Gallagher Holdings LLC, based in Indiana.

How do I contact Luxe Pillow?

You can reach Luxe Pillow® by email at hello@luxepillow.com or by phone toll-free at 1-800-208-3816.